Improve communications with cutomers.
Improve communications with cutomers.
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Let your customers know what's new with you business.
With your own company website it is very easy to let customers know about all aspects of your business. For example if you launch a new product or service you could post it on the first page of your site so that everyone will see it and know about it as soon as they visit your site.
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 News Letters
You can add the ability to send newsletters to your customers on your site. The customer would opt into the newsletter and enter there email address. Not only do you have a new lead but now you have a way to stay in touch with all the customers who have joined your news letter. You can not get targeted advertising like this anywhere else especially print advertising. Every time you have a new product, service, or just want to send out some specials you can do it via your newsletter. Using the newsletter you know that the customers getting your advertisement want to get it and read it. This is a great way to build customer loyalty and increase your company brand.
E-Mail
All of our websites include 100 E-Mail accounts. You can have different emails for each employee and each department. You can have one just for sales and another just for customer service. The choice is yours. With E-Mail your customers can contact you from the comfort of their home. You can also stay in touch with your customers on a very personal level without taking the time it often takes to answer questions on the phone freeing you up to answer more questions and provide better customer service.
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 Live Help
Another option on every website is live help. With live help you can chat directly with the visitors to your website one on one. This is a huge asset to any customer service oriented company. You customers can visit your site and with one click ask a live customer service or sales rep any question they may have. No E-Mails and no waiting. Imagine the step up you could have on your competitors with live help on your website.
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Please contact us with any questions you may have.
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